Some time in May I noticed my Dell PC was locking up. It got progressively worse until I was getting what many IT people describe as "the blue screen of death".

I was advised to save all of my documents and prepare for the dreaded crash.

I took a day off work and spent most of the morning saving documents, photos etc etc.  I then called the Dell helpline and, after holding on for about 25 minutes got through (via their dreadful automated call handling system), to a very helpful technician.

He talked me through the whole procedure and I stayed on the phone for about an hour and a half as I reformatted the hard drive and attempted to reload the software. Some drivers would not reload so the Dell technician said he would send me new software through the post. It took me the whole day but finally I had a working computer.

Hahaha!

After a well deserved glass of wine I logged on to the internet to look for some information and three minutes in to the session got - the blue screen of death.

I was not a happy person.....Click here for what happened next